Live private chat withouut credit card
But it can take a lot of time for your chat agents to type out these standard messages time after time.This is where automated canned messages can really help.As your personal details are confidential, we can only access your account details or your current application via Live chat after you have logged in to online banking. We can help you with account-related enquiries like: Send us a secure message when you have a query that is not urgent.For example, you might want to order stationery, or ask us about particular products or services.
Live chat also lets you type a query direct to a member of your support team from 7am to 10pm, every day.
Organized, centralized, and clear so everyone knows where everything is, what to do, and where things stand.
Live chat has been around for more than a decade, but only recently have companies discovered its profound effect on website conversion rates.
You can use carefully worded standardized canned messages to automate parts of the conversation and augment your professional profile.
Use this feature with good judgment, because too many canned messages can make your customers think they’re talking to a machine rather than a real person.